Interactive Speaking Experience
Fortune 500 companies like Lockheed Martin, Samsung, SAP, Deutsche Bank and Meta trust us to handle their most difficult business issues with ease — and so should you.
As crisis communications experts, we anticipate what’s next for you. In fact, one CEO client said, “Everything they said would happen, happened. The whole crisis, we were always three steps ahead.”
We not only deal with the underlying cause of the crisis, we understand how clients feel, and fix not only the business problem, but the emotional aspects of a crisis that caused the issue to happen in the first place.
We do this with the help of the company’s co-founder, Chip Massey, an Ex-FBI hostage negotiator and special agent turned crisis consultant. Together, with Adele Gambardella, who the Wall Street Journal dubbed, “The crisis communications expert to call,” the co-founders have managed hundreds of business crises for their clients.
It’s not just messaging and media management, it is about understanding people and convincing them to think differently. Who better to help you than the co-authors of the new book Convince Me: High-Stakes Negotiations to Get What You Want in Any Business Situation? We will make the negative story go away and build back your reputation — quickly.
We’ve even found opportunities for our clients in the midst of a crisis including revenue regeneration, leadership lessons and positive executive visibility. To learn more, read about our recent coverage in Washingtonian Magazine.
“My only regret is not calling Adele and Chip sooner. They always find the quickest way to solve the most difficult issues. I highly recommend this team of experts.”
“They took a major issue and turned it into a whisper.”
“Adele and Chip really helped me figure out my career trajectory, establish goals and talk about my accomplishments like I never did before. I was finally recognized for my contribution and amazing talent. I highly recommend them.”
“I love working with Adele and Chip! I can tell you as an executive in a nonprofit and a marketer myself, I always made my branding less of a priority. Now, I look at things differently and make sure to focus not just on my current successes, but my future plans as well.”
“Adele and Chip are the best at what they do. Everything they said would happen, happened. They are always two to three steps ahead in terms of response strategies. They are the best – period.”
“Negotiation skills are an imperative for leadership agility whether in one-on-one pivotal meetings, senior executive meetings or instituting organizational change in your industry.In this workshop, Chip teaches the skillset necessary to effectively negotiate in critical situations. The workshop allows on to advance their skills beyond what is typically taught. Chip is an excellent instructor and role model for better understanding the personal and professional attributes necessary for successful outcomes in business and elsewhere.”
“This workshop equips participants with valuable tools for both their business and personal lives. We engaged in a live action hostage negotiation role-play exercise, which really helped utilize the principles taught in the beginning of the workshop. Who knew you could learn so much from negotiating with a hostage taker?”
“As someone who deals with a variety of high-pressure situations multiple times a day, I really appreciated the workshop led by Chip Massey and Adele Cehrs. There is clear value in getting instruction from a former FBI hostage negotiator on how to optimize crisis conditions present, use rapport and trust building to favorably influence events and people. I was so impressed by the content and teaching method we brought them into our company to provide the same workshop to our teams and clients. I highly recommend them!”
“The Crisis Negotiation Workshop will show you how hostage negotiators build trust and de-escalate anger in others in a high-stakes negotiation. These are fascinating skills that are useful in business and in life.”
“The workshop taught me valuable trust-building and emotional intelligence skills in real-time. The simulated hostage negotiation brilliantly puts theory into practice.”