4 Ways to Quickly Build Trust in a Conversation, According to a Former FBI Hostage Negotiator
Crack the code of trust for your business interactions, just like a hostage negotiator. When it comes to business, success relies on numerous factors, chief among them being your ability to influence others to see things from your perspective. In high-stakes conversations that demand quick decisions in your favor, the ability to swiftly build trust requires finesse and expertise. […]
A Former FBI Hostage Negotiator Reveals the 22-Second Reading. It Could Be the Secret to Emotional Intelligence
FBI hostage negotiators are masters at reading people in life-or-death situations. Now you can use this skill to your advantage in everyday situations. The ability to read people is an essential skill for business success. Reading people with a certain level of accuracy and emotional intelligence provides important information that gives you an advantage in any interaction, […]
How to Deal With an Anti-Vaxxer at a Holiday Dinner
It’s all about defusing tension. According to Chip Massey, former FBI hostage negotiator and now partner of Convincing Co. The first thing to get inside your mind: Facts will not work. I’ve seen very well-meaning people come “armed” (which is an interesting word, right?) with logic and science to go against red-hat wearers. That will never […]
Meet the Fortune Teller-Approved Negotiation Tactic Used by Execs at Samsung, McDonald’s, and More
A former FBI negotiator-turned-corporate crisis adviser and a D.C. publicist explain how using psychology can prompt more successful outcomes. You don’t have to be a mind-reader to make a good deal. But it can pay to think like one. By using a psychological technique called the Forer effect (named after psychologist Bertram Forer), which often involves making […]
Beyond Persuasion: FBI Techniques for Leaders. Adele Gambardella & Chip Massey
Can we apply FBI persuasion techniques in business? Even in high-stakes negotiations? Absolutely, say a former FBI hostage negotiator and a top DC publicist. Listen to the full episode below.
Former Intelligence Pros Share Their Negotiation Tactics
When most people think of negotiations, they picture tense head-to-head meetings between people with opposing goals. But most negotiations in daily life are far less dramatic. “Life is full of negotiations, whether we realize it or not,” said Scott Walker, a former Scotland Yard detective and negotiator. And words you use in negotiations do matter, Walker […]
A Former FBI Negotiator on How to Build Rapport Over Video
Once you’ve talked a guy off a ledge, Zoom calls are easy. Before Chip Massey went to work in corporate crisis communications, he was a negotiator for the Federal Bureau of Investigation–the agent called on to talk down a perpetrator when violence seemed imminent. Over staticky cell phone lines, often with mere seconds of time, […]
You Really Want To Understand People? Try Forensic Listening
Entrepreneur Victor Kiam had an interesting take on the art of negotiation. A negotiator, he said, “should observe everything. You must be part Sherlock Holmes, part Sigmund Freud.” Chip Massey and Adele Gambardella would likely agree with that perspective. Massey is a former FBI hostage negotiator and Gambardella is a public relations consultant. In 2020 […]
How to Negotiate Like an FBI Agent and Get What You Want
Want to convince your friends to finally go to a country house? Or your boss to give you a raise? There’s an art to doing it, and it takes technique. Everything You Need to Know to Always Get Your Way Don’t be afraid of success.Does the person go along with you? Are they defensive? Are […]
Learn how to master the art of convincing others in any business situation
Catch Adele and Chip on WUSA9 as they reveal game-changing tactics from their book CONVINCE ME. From learning how to land big raises to securing extra vacation days, you’ll discover everything you need to become a master of persuasion and transform your negotiation skills. Watch the full interview here…
