“The workshop taught me valuable trust-building and emotional intelligence skills in real-time. The simulated hostage negotiation brilliantly puts theory into practice.”

“The Crisis Negotiation Workshop will show you how hostage negotiators build trust and de-escalate anger in others in a high-stakes negotiation. These are fascinating skills that are useful in business and in life.”

“As someone who deals with a variety of high-pressure situations multiple times a day, I really appreciated the workshop led by Chip Massey and Adele Cehrs. There is clear value in getting instruction from a former FBI hostage negotiator on how to optimize crisis conditions present, use rapport and trust building to favorably influence events and people. I was so impressed by the content and teaching method we brought them into our company to provide the same workshop to our teams and clients. I highly recommend them!”